Privacy Policy

Last Updated: January 9, 2026

1. Introduction

Nature With Us ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website naturewithus.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website or create an account
  • Place an order for products or services
  • Subscribe to our newsletter or mailing list
  • Contact us via email, phone, or contact forms
  • Participate in surveys, contests, or promotions
  • Interact with our website in other ways

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (credit card numbers, billing address)
  • Account credentials (username, password)
  • Demographic information
  • Other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses
  • Other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Respond to your inquiries and customer service requests
  • Send you newsletters, marketing communications, and promotional materials (with your consent)
  • Improve our website and user experience
  • Analyze website usage and trends
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations
  • Administer contests, promotions, surveys, or other site features

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Shipping and delivery services
  • Email marketing services
  • Website analytics
  • Customer service support

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 Consent

We may disclose your information for any other purpose with your consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to your personal information.
  • Correction: You have the right to request correction of inaccurate personal information.
  • Deletion: You have the right to request deletion of your personal information.
  • Objection: You have the right to object to processing of your personal information.
  • Restriction: You have the right to request restriction of processing your personal information.
  • Data Portability: You have the right to request transfer of your personal information.
  • Withdraw Consent: You have the right to withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Nature With Us
Phone: 250-981-1324
Email: Contact Us
Website: naturewithus.com

12. Canadian Privacy Laws

As a Canadian business, we are committed to complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation in British Columbia.